The National Cyber Crime Investigation Agency (NCCIA), Karachi Zone, has arrested 11 suspects, including a call centre owner, during a raid on an allegedly illegal international call centre involved in cyber fraud targeting foreign nationals, particularly citizens of the United States.
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According to the NCCIA, the raid was conducted on the first floor of Zafar Centre on Shahrah-e-Faisal, Karachi, following intelligence about an organised network allegedly involved in financial scams and the illegal acquisition of sensitive banking information.
The agency seized digital devices and electronic equipment suspected of being used in the alleged fraudulent activities. Two additional suspects named in the case remain at large.
Call Centre Suspects Allegedly Impersonated US Banks
The NCCIA said preliminary investigations and technical analysis of the seized equipment indicated that the suspects allegedly impersonated representatives of US banks, financial institutions and debt settlement agencies.
According to investigators, the suspects used deceptive telephone calls, call spoofing and prepared scripts to mislead foreign nationals into sharing confidential personal and financial information.
The information allegedly obtained included:
- Social Security numbers (SSNs)
- Credit and debit card details
- Banking credentials and personal identification information
- Mobile phone numbers and dates of birth
Investigators further alleged that the information was shared with other members of the network and used to facilitate unauthorised financial transactions and fraudulent charges.
Call Centre Owner Among 11 Arrested
The agency identified the call centre owner as Yasir Gilgiti. Those arrested also reportedly included call centre agents, super agents, closers and a floor manager.
According to the NCCIA, the operation uncovered an organised structure in which different individuals allegedly performed roles related to fraudulent calls, the collection of financial information and the processing of unauthorised transactions.
The allegations remain subject to investigation and judicial proceedings.
FIR Registered Under PECA and Pakistan Penal Code
The NCCIA said FIR No. 106/2026 had been registered at the NCCIA Cybercrime Reporting Centre in Karachi against 13 accused persons.
The case has been registered under Sections 3, 4, 6, 13, 14, 16 and 26 of the Prevention of Electronic Crimes Act (PECA), 2016, as amended in 2025, read with Sections 34 and 109 of the Pakistan Penal Code (PPC).
Investigation Underway
The NCCIA said further investigation was underway to determine the full extent of the alleged fraud, trace financial transactions, identify additional accomplices and establish possible links with other national and international cybercrime networks.
The agency reiterated its commitment to tackling organised cybercrime, dismantling illegal call centres and protecting people in Pakistan and abroad from online financial fraud.
The suspects’ alleged involvement will be determined through the legal process.
