With summer in full swing and the demand for gas decreasing, Sui Southern Gas Company (SSGC) has failed to provide uninterrupted supply of gas to domestic consumers.
Weekly shutdowns of CNG stations across Sindh including Karachi and suspension of gas supply to industries have not also solved the problem as disruption in gas supply in different parts of Karachi has become a routine.
Under the load management plan of the government, in case of shortage of gas, domestic consumers have the first priority, but even after winter, gas load shedding continues in domestic areas.
SSGC’s grievance system has failed miserably in addressing the issue.
According to consumers, most areas of the city including North Karachi, North Nazimabad, Nazimabad, Liaquatabad, Jahangir Road, Saddar, Old City Area, Korangi, Landhi, Malir and residents of posh areas including PECHS and Defense are also facing difficulties to obtain gas.
With the interruption in gas supply, additional bills are being sent in the name of PUG. In case of contacting the service centers, the staff behaves rudely and consumers are asked to pay extra bills.
The PUG is the price of that gas which according to the Sui Southern Gas Company is used but the meter could not measure it. Consumers who are reluctant to pay PUG payments are threatened that their gas meter is slow which will be replaced and the loss due to slow running of the meter and the loss of last one to two years will have to be paid.