Karachi water supply disruption has triggered serious concern after a major 84-inch pipeline broke near Karachi University, which severely affected water supply across many parts of the city.
During the disruption, many citizens complained about water tankers either being unavailable or charging excessively high prices.
Following the complaints, Karachi Mayor Barrister Murtaza Wahab took notice of these complaints and announced an official inquiry.
In a public statement shared on his Social media platform, the mayor said, “Tanker services were either not available or were demanding unfair rates. I have ordered an inquiry into this. Anyone with evidence can share it with me or my office.”
According to a formal notice, several tanker operators raised prices illegally without approval from Karachi Water and Sewerage Corporation (KW&SC). This move violates their service contracts and is considered a serious offence.
To address the issue, a three-member inquiry committee has been formed under the direction of the Chairman KW&SC. The members include Amir Waqar (TSO to CEO), Syed Sardar Shah (CE E&M-Sew), and Mr. Khalid Farooqi (I/C HS/TO).
The committee has been tasked with identifying tanker operators and hydrants involved in unauthorized rate hikes, recording key details such as tanker numbers and drivers’ names, and coordinating with the Hydrant Monitoring Cell to collect complaints received through media or other channels.
It will also document complainants’ contact information and compile a comprehensive fact-finding report, which must be submitted to the CEO within 10 working days of this notice for further action.