In a landmark development in Pakistan’s law enforcement system, the capital city Islamabad has become home to the country’s first-ever “Police Station on Wheels” and “Online Women’s Police Station”, signaling a bold step towards modern, accessible, and gender-sensitive policing.
According to ARY News, the mobile Police Station on Wheels has officially started operations. This mobile unit has full authority to register FIRs anywhere in Islamabad, making it a convenient solution for citizens, especially women, senior citizens, and working professionals, to access police services at their doorstep
The project had been under pilot testing for two months, during which over 7,000 citizen complaints were addressed. The initiative reached a significant milestone on July 22, when a woman registered the first FIR through the mobile police unit.
Meanwhile, in a parallel effort to empower women and ensure their safety, Islamabad has also launched the Online Women’s Police Station, accessible via helpline 1815, which is operational 24/7.
What makes this online service unique is that all call handlers, responders, and investigators are women. Female citizens can connect via phone calls, video chat, or text to get legal help, report crimes, or even register FIRs without visiting a police station physically.
The system is supported by AI-powered technology, which automatically redirects women’s distress calls from the 15 emergency number to the women’s helpline (1815). First responder teams are deployed within five to seven minutes, and if needed, the Police Station on Wheels is also sent to the location for immediate action.
These integrated services aim to bring policing closer to the people, build trust in law enforcement, and reduce hesitation in reporting crimes, especially those involving harassment or domestic abuse.
This initiative marks a major leap toward smart policing in Pakistan and sets the foundation for tech-enabled, inclusive law enforcement systems nationwide.