The Sindh Police have introduced a new digital facility to make traffic management and e-challan services more accessible to citizens.
IG Sindh, Ghulam Nabi Memon, inaugurated the Traffic Helpline 1915 at the Central Police Office in Karachi and at the SSP Traffic South Office at Artillery Maidan.
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The initiative is designed to provide citizens with easy access to traffic guidance and electronic challan information.
The launch ceremony was attended by senior officials, including the Additional IG Karachi, DIGs of Traffic and Training, SSPs Traffic South, AVLC, PDIT, and other high-ranking officers.
During the briefing, DIG Traffic Karachi, Peer Muhammad Shah, explained that the Traffic Helpline 1915 has been fully digitalized.
He said citizens can now access e-challan details and other traffic-related services from the comfort of their homes.
READ: Karachi resident receives e-challans despite vehicle ‘parked at home’
Speaking at the event, IG Sindh Ghulam Nabi Memon said modern, well-equipped offices play a key role in improving traffic police performance.
He highlighted that the new e-challan service and support centers are contributing effectively to traffic management by providing citizens with quick guidance and resolving complaints efficiently.
“Traffic Helpline 1915 strengthens communication between the public and traffic authorities,” Memon said.
“The helpline should operate 24 hours a day. Modernized help desks enhance public service delivery.”
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He added that traffic discipline, citizen guidance, and convenience remain top priorities for Sindh Police, and the new digital facilities are an important step toward achieving these goals.
