Authorities have issued a public warning regarding a fraudulent individual allegedly misusing the details listed online of the Regional Passport Office in Islamabad’s G-10 sector to deceive citizens seeking passport-related services.
According to an official advisory, the suspect has reportedly added personal contact details, including a phone number and email address, to the online listing of the passport office.
Officials said the individual is unlawfully demanding payments through JazzCash and various bank accounts while posing as an authorized representative.
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Citizens have been strongly advised not to share personal information, identity documents, banking details, or any sensitive data with unknown individuals claiming to provide passport-related assistance. The advisory also warns the public against making any payments requested through unofficial channels.
Authorities emphasized that all information, guidance, and support related to passport services should only be obtained through official government sources.
Members of the public seeking assistance have been directed to contact the Directorate General of Immigration and Passports (DGIP) through its official helpline at 051-111-344-777.
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The warning comes amid growing concerns over online fraud schemes targeting citizens through fake websites, social media accounts, and manipulated location listings designed to appear legitimate.
Meanwhile, Director General Immigration and Passports Muhammad Ali Randhawa recently announced a major reform aimed at improving passport services across Pakistan.
According to the DG, passport delivery services will be expanded from July 1, enabling citizens to receive their passports directly at their homes. The initiative is intended to reduce overcrowding at passport offices and eliminate the need for repeated visits by applicants.
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During visits to various passport service sections, Randhawa met citizens and reviewed operational procedures. He instructed officials to address public complaints promptly and improve service delivery standards.
Officials stated that the new home-delivery system is part of broader efforts to modernize passport services, improve efficiency, and enhance public convenience.
Citizens have been advised to remain vigilant against fraudsters and verify all passport-related information through official government channels before making any payments or sharing personal details.
