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Abu Dhabi airport launches biometric service, face becomes boarding pass

The airport in Abu Dhabi has introduced a biometric service that enables travellers to use their face as their boarding pass.

The service will be launched by artificial intelligence and technology partners IDEMIA and SITA along with tech company NEXT50, based in Abu Dhabi.

Before being implemented at all passenger touchpoints at the airport, it will first be made available at a few self-service baggage touchpoints, immigration e-gates, and boarding gates.

At various airport locations, the technology verifies passenger information using high-tech biometric cameras.

The adoption of this technology is anticipated to improve the passenger experience and make the Midfield Terminal Building the first international airport to offer biometric capabilities at every point of contact with passengers.

Ibrahim Al Mannaee, CEO of NEXT50, emphasized that the biometrics initiative is a component of the Emirate’s ambition for digital transformation.

“Once the project is fully realized, the airport will be the only airport in the region with biometric solutions implemented across all customer touchpoints, contributing to Abu Dhabi Airport’s vision to become the operator of the most technology-driven airport in the world, providing a seamless journey to all its passengers. We are proud to be joining forces with IDEMIA and SITA and offering our expertise in artificial intelligence and data sciences to make this initiative a reality.” Al Mannaee.

Passengers will no longer need to present their passport or ticket, as their face will serve as their boarding pass.

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